Lazzaro's

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Main Floor

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About Lazzaro's

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Returns & Refunds

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The Home Collection

Bedding

Appliances

Living Room Furniture

Dining Room Furniture

Console Tables

Crabtree & Evelyn

Flower Shoppe

Fresh Floral Designs

Plush Toys

Gourmet Baskets

Wedding Bouquets

Church Flowers

Reception Centerpieces

Silk Floral Arrangements

Sympathy Flowers

Floral Design Lessons-101

Floral Design Lessons-102

The Garden Collection

Garden Statues

Garden Fountains

Windchimes

Birdhouses

Planters

E-Book

Decorating The Blue Room

Decorating The Red Room

Decorating The Green Room

The State Dining Room

Decorating The East Room

Decorating The Cross Hall

The State Dinners

The Governors Dinner

The Final Days


Returns and Refunds


there are NO cash refunds with any returning Lazzaro product. A credit or exchanged will be made to the full value of your return merchandise. Returns and refunds can only be made with products purchased from Lazzaro's.com. All Lazzaro merchandise has the "Add to Cart" icon below its product and uses the Paypal shopping cart for ordering and purchasing. Affiliated retailers on this website have their own returns and refund policy and you must contact the retailer that the product was purchase from. We will also intervene on your behalf to make sure that you are satisfied with the outcome of your purchase with the affiliated retailer if neccessary.
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We hope you'll be pleased with your purchase. If you should change your mind, and wish to return anything bought from Lazzaro's.com, we'll be happy to issue you a credit refund good for one year or exchange a product providing it's in fully resaleable condition. Returns should be made within 14 days and in original, undamaged packaging.

When you buy online, you have additional rights as a consumer under the Distance Selling Regulations. This means if you as the purchaser notify us on email of your wish to return an item within 7 working days of receiving it, we’ll refund you for both the purchase price and the delivery charge. Please make sure you take reasonable care of the item while it's in your possession, and that it's returned to us unused.

If the product returned is not in fully resaleable condition or the packaging is damaged, we will give you a full refund. 

Credit Refunds can only be made to the original card of purchase and through Paypal.com.


 
To return merchandise for an exchange or credit refund of the exact amount of your purchase with a Lazzaro product, you must contact us by email in our store's contact page. Tell us why you want to return this product. (a Lazzaro product is anything purchased on our website using our own Paypal shopping cart). We will contact our Distribution Center in California and issue an order for UPS Return Labels to be sent to the delivery address that the product was shipped to. Only in the 48 continental United States will we issue a credit refund of a product. This is a two week process between our accounting department and mailing of the labels to you. After you receive the return UPS Labels in the mail, you must place it on the outside of the original carton that the product came in. The package then must be sent to a UPS pick up station and they will ship your package and return it to our Distribution Center. We pay all shipping charges. Once we receive your returned merchandise, in its original carton, we will issue you a credit refund through Paypal.com on your credit card or exchange the product for another one. This complete process takes a period of about 30 days after you report to us that you want to return the merchandise for a credit refund or exchange.

Please contact us within three days of receiving your order for a return or refund to be issued.



Lazzaro's was founded by Visual Department Store Designer Frank Lazzaro on August 1st,1979 in Floral Park, N.Y.  All Lazzaro merchandise has the "add to cart" icon below its image, added with a simple paypal shopping cart. Our affiliated stores have their own shopping cart on their website when you click to order. Any matter concerning merchandise purchased from our affiliated retailer must be applied to their store policies. Lazzaro's holds no responsibility with their products purchased from our website store. Lazzaro products are drop-shipped directly to our customer's requested destination address via UPS ground. To contact us, please click on our Customer Service department link above.